Donations

Collections are usually booked one week in advance at a mutually convenient time, and when booking in we need as accurate list as possible of what is available to collect, in order for us to plan our van schedules.

What can I donate?

We welcome donations of most types of household furniture, electrical appliances, mobile phones and baby equipment. In particular, we are struggling to keep up with the demand of kitchen appliances, so please remember if you are purchasing a new cooker, fridge or washing machine donate your old one as these are high value items that people cannot afford. to purchase nor can they obtain credit to purchase.

Is there a collection charge?

It currently costs an average of £15.00 for our vehicles and supporting resources to complete each collection. Whilst, we do not charge for collections, we would invite you to make a voluntary contribution to the charity, however small, it will be most gratefully accepted. If you do make a cash donation you can sign on the collection sheet to use gift aid. For every pound you donate we can claim back an additional 28p from the Inland Revenue. Any cash received by the charity goes back into the project to help us to provide our valuable services to the community.

Can I drop off my donations at your premises?

Our warehouse is continuously manned so items may be dropped off at our warehouse. However, to avoid a wasted journey, please ring us before you bring items, so we can confirm that we can make good use of them and they meet any relevant Trading Standards requirements.

Are there any restrictions on what you take?

Yes, items have to be in a good clean condition with no rips, tears or stains. Items have to meet current safety legislation. In particular we can only accept upholstered items if there is a label attached affirming that it complies with the 1988 (or later) regulations. Mattresses have to carry a label which refers to BS7177 usually, sewn into the end wall.